UCONNECT Privacy Policy
*Effective Date:* January 2025
*Last Updated:* 7th June 2025
At UCONNECT, we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you use our platform.
1. Information We Collect
We collect various types of information when you use our platform, including:
- *Personal Data*: When you create an account, we collect your name, email address, username, and password. You may also provide additional information, such as your profile picture or bio.
- *Payment Information*: For purchases, we collect payment details (e.g., credit card information) through secure third-party payment processors. We do not store your payment information on our servers.
- *Usage Data*: We collect information about your interactions with our platform, such as:
- IP address
- Browser type
- Device information (e.g., device type, operating system)
- Activity logs (e.g., pages visited, actions taken)
- *Communication Data*: We collect messages, support requests, and feedback you submit.
- *Cookies and Tracking*: We use cookies and other tracking technologies to collect information about your interactions with our platform.
2. How We Use Your Information
We use your information for various purposes, including:
- *Service Provision*: We use your data to create and manage your account, process transactions, and deliver products/services.
- *Communication*: We use your data to respond to inquiries, provide support, and send updates about your orders or account.
- *Improvement*: We analyze usage patterns to enhance our platform and develop new features.
- *Marketing*: With your consent, we may send promotional materials about new products, services, or special offers.
- *Security and Compliance*: We use your data to ensure the security and integrity of our platform and to comply with applicable laws and regulations.
3. Data Sharing and Protection
We share your data with third-party service providers who help us operate our platform, including:
- *Payment Processors*: We share payment information with secure third-party payment processors to facilitate transactions.
- *Analytics Tools*: We use analytics tools (e.g., Google Analytics) to understand platform performance and improve our services.
- *Support Services*: We may share data with support services (e.g., Zendesk) to provide customer support.
We also take steps to protect your data, including:
- *Encryption*: We use industry-standard encryption to protect data in transit and at rest.
- *Access Controls*: We implement access controls to ensure that only authorized personnel can access your data.
- *Security Audits*: We regularly perform security audits to identify and address potential vulnerabilities.
4. Your Rights and Choices
You have various rights and choices regarding your data, including:
- *Access and Update*: You can modify your account information or request data corrections.
- *Opt-Out*: You can unsubscribe from marketing communications at any time.
- *Data Deletion*: You may request account deletion, subject to legal obligations.
- *Data Portability*: You can request a copy of your data in a machine-readable format.
5. Data Retention
We retain your data for as long as necessary to provide our services and fulfill our obligations. You can request data deletion, and we will remove your data from our systems.
6. International Data Transfers
We may transfer your data to third-party service providers located in other countries. We ensure that such transfers are made in accordance with applicable laws and regulations.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes via email or platform notifications.
8. Contact Us
If you have questions about this Privacy Policy or your data, contact:
📧 *Email*: mailto:support@uconnect.com
🌐 *Website*: https://www.uconnect.com/privacy